Legal
Terms of Service
What you get when you hire us, what we need from you, and how the engagement works.
These are the terms between you and E&E Cost Segregationwhen you order a study. By placing an order, you’re agreeing to them. We’ve tried to keep this in plain English — if any of it isn’t clear, email us and we’ll walk you through it.
Who we are
E&E Cost Segregation is an engineering firm that provides cost segregation studies. We are not a CPA firm or a law firm. Our studies are advisory engineering reports designed to substantiate accelerated-depreciation positions on real estate. Your tax preparer or CPA makes the final filing decisions; we provide the engineering documentation behind those decisions.
What you get when you order a study
- A guided property form to capture the details of your asset
- An engineering review of your property and supporting records
- A final cost segregation study delivered as a PDF report
- A CPA-ready depreciation worksheet your tax preparer can drop into a return
- Access to our team for questions during the study and after delivery
What we need from you
- Complete the property form to the best of your knowledge
- Provide the records and documents we ask for (deeds, closing statements, photos, etc.)
- Respond to follow-up questions in a reasonable timeframe — typically within 14 days when we ask
If we can’t reach you, or can’t get the records we need, the study timeline will pause until we can.
Pricing & payment
Studies are sold for a flat fee, paid upfront via Stripe Checkout when you place your order. The fee is generally tax-deductible as a professional service expense — confirm with your CPA. Prices are quoted in U.S. dollars.
Refunds
We aim to be fair and clear about refunds:
- Full refund if you cancel before our engineering team has begun work on your study. In practice this is typically the first 48–72 hours after payment.
- Partial refundmay be available case-by-case if engineering has begun but the study isn’t complete. We’ll prorate based on the work done.
- No refund after the final study has been delivered.
To request a refund, email jane@recostsegregation.com with your order number. See our Refund Policy for the standalone version.
Delivery timeline
Our standard turnaround is 2–3 weeksfrom the day you submit your completed property form (not from the day you pay — that distinction matters because many customers pay first and complete the form later). If something will delay your study, we’ll email you.
Accuracy of inputs
Our study is only as accurate as the records and information you provide. If you misrepresent property facts, ownership, costs, or dates, the study may be invalidated. Misrepresentation of tax-relevant facts is your legal responsibility, not ours.
Limitation of liability
To the maximum extent allowed by law, our total liability for any claim arising out of or related to your study is limited to the fees you paid us for that study. We are not responsible for tax-filing positions taken by you or your tax preparer based on our study, including any resulting taxes, penalties, or interest.
We strongly recommend reviewing the study with a qualified CPA before filing. Cost segregation interacts with passive-activity rules, real-estate-professional status, bonus depreciation phase-downs, and other issues that are squarely in your tax preparer’s lane.
Tax-filing disclaimer
We are engineers, not tax filers. The IRS requires that depreciation deductions be substantiated; our study provides the substantiation, but the actual tax return is filed by you or your tax preparer. We don’t represent you to the IRS, except as part of the audit support included with your study (where we provide documentation and engineering testimony, not tax-law representation).
Termination
Either of us can terminate the engagement with notice. If you terminate, we’ll refund per the Refundssection above. If we terminate (which would only happen for a serious reason — for example, we’re unable to complete the study because the property doesn’t meet the criteria you described), we’ll refund the unearned portion of the fee.
Governing law
These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules.
Disputes
If a dispute arises, both parties agree to first try to resolve it through good-faith negotiation. If that fails, the dispute will be brought in the state or federal courts located in North Carolina. You and we both waive the right to participate in a class action.
Changes to these terms
We may update these terms over time. The “Last updated” date at the top will reflect the latest version. For material changes, we’ll email anyone with an active project. Your continued use of our services after an update means you accept the updated terms.
Contact
Questions about these terms:
E & E Cost Segregation
Email: getintouch@recostsegregation.com
Phone: (888) 865-8866