Legal
Refund Policy
No fine print. Here’s exactly when you get your money back.
We want you to feel good about clicking the button. Here’s how refunds work, in plain English:
Before engineering starts
Full refund.Change your mind before we’ve started building your study? You get the entire fee back. In practice, that’s typically the first 48–72 hours after you pay.
After engineering has started, before delivery
Partial refund, prorated.If you cancel mid-engagement, we refund based on how much of the work hasn’t happened yet. Fair to both sides.
After we deliver the study
No refund.Once your study and CPA-ready worksheet are in your inbox, the work is done. But if something about the deliverable isn’t right, email us anyway — we want to know, and we’ll make it right.
How to request one
- Email jane@recostsegregation.com
- Include your order number and the email address you used at checkout
- Tell us briefly why — it helps us get better
How long it takes
Approved refunds go back through Stripe to the card you paid with. Most land in your account within 5–10 business days, depending on your bank.
Not sure where you stand?
If you’re not sure whether you’d qualify for a full or partial refund, just ask — no hoops:
E & E Cost Segregation
Email: getintouch@recostsegregation.com
Phone: (888) 865-8866
See also: Terms of Service · Privacy Policy